As of the past few months, we have seen an alarming amount of lost packages being sent to Brazil via the United States Postal Service (USPS). Of the parcels being shipped most of the intended recipients are cooperating with the claims process immediately upon request. Whether this is a customs issue, a carrier issue, or something else we cannot say for sure.
If you MUST ship to Brazil we recommend sending your shipments via a service like FedEx, UPS, or DHL as the tracking systems they offer are better than First Class or Priority Mail.
Update: This may be a big reason for the problems. See here: http://pe.usps.com/text/imm/ab_028.htm.
- First-Class Mail International items may not contain dutiable articles.
- Import licenses are required for many kinds of goods and senders should ascertain from the addressee before mailing that the necessary documents are held.
- Imports are allowed by mail, including mail order catalog shipments, up to a value of U.S. $500 (U.S. $1000 for computer software) without the requirement of an import license provided the item is not for resale. Shipments valued at no more than U.S. $50 are duty free and are delivered to the addressee; shipments above U.S. $50 can be picked up at the post office upon payment of import duties. Imports that are prohibited or subject to special regulations must comply with applicable Brazilian government provisions. Identical shipments from the same source to the same person or address in Brazil within a 90 day period are considered part of the same shipment and may be subject to confiscation. Other merchandise that usually enters duty free includes items such as newspapers, maps, books, and magazines.
So, First Class shipments are not allowed if they are dutiable.
UPDATE: 3 months later and eBay has chimed in - http://announcements.ebay.com/2012/06/longer-delivery-times-for-imports-entering-brazil/. Also read about Operation “Red Tide”.