As of April 5, 2021, UPS will no longer transport vaping products to, from, or within the U.S. due to the increased complexity to ship those products. Vaping products include but are not limited to e-cigarette devices and e-liquids or gels, regardless of nicotine content. Items includes but is not limited to e-liquid, electronic cigarettes, […]
Our office will be closed on Friday, December 25th and will re-open on Monday, December 28th at 7:30AM PST. Additionally, for the New Year, our office will also be closed on Friday, January 1st and will re-open on Monday, January 4th at 7:30AM PST. Claim processing will be delayed during the Holiday week and during […]
Our office will be closed on Thursday, November 26th and will re-open on Monday, November 30th at 7:30AM PST. Claim processing will be delayed during the Holiday week and while our office is closed.
The FedEx declared value rates have increased in 2021.
Our office will be closed on Monday, September 7th in observance of Labor Day. We will re-open on Tuesday, September 9th at 7:30 AM PST. Have a safe and happy holiday weekend
Our office will be closed on Friday, June 3rd in observance of Independence Day. We will re-open on Monday, July 6th at 7:30 AM PST. Have a safe and happy holiday weekend
Our offices will close on Friday, May 25th in observance of Memorial Day. We will re-open all offices on Tuesday, May 26th at 7:30 AM PST. Have a safe and happy holiday weekend
Due to the change in the current global environment caused by COVID-19, the shipping carriers are experiencing additional challenges when delivering packages. There has been an increase in lost and misdelivered packages. The carriers are using social distancing when delivering packages and are not requiring physical signatures even when the signature confirmation service is added […]
Our offices will close on Monday, February 17th in observance of President’s Day. We will re-open our office on Tuesday, February 18th at 7:30 AM PST.
As an update to our 2017 blog post “When you ship, use plain boxes“we wanted to provide a few examples of packages that are able to be insured with us versus packages that are not*. We have seen quite a bit of misinformation being spread regarding shipping insurance and the packaging used for shipments. First […]