We always tell people to pack their items to withstand the normal rigors of transit… at a minimum. This statement often gets passed over with the invariable “We know. Our company always packs well.”.  The problem is, when you plan to pack and ship an item via UPS, FedEx, or any other carrier, you must take into consideration the path that your package will be taking. It is easy to think about the big picture: [...]

Most people are aware that FedEx and UPS guarantee the on-time delivery of your shipments. What most people don’t know is that if there is a service failure it is the shippers responsibility to request a refund, FedEx and UPS will not offer it up. We started offering our Package Audit & Refund Program to help busy shippers recover found money from the carriers. Not only do we audit late deliveries, we also audit for: [...]

We are happy to announce the BETA availability of our “eReport Pro” eBay reporting program. This program was designed to replace our eReport for eBay program. Upon first glance, it seems like the same program, but most changes have been done under the hood. The program downloads and processes eBay transactions much faster. We will also add the ability to integrate with other systems in the future. If you are a current eReport for eBay [...]

We have just issued an update to our  eReport for FedEx Ship Manager program. The new version number is 2.3. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for FedEx Ship Manager user, you can click on the “Check for Updates” button to update the program. More details about the program are can be [...]

We have just issued an update to our  eReport for Endicia Dazzle program. The new version number is 2.2. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for Endicia Dazzle user, you can click on the “Check for Updates” button to update the program. More details about the program are can be found here: [...]

We have just issued an update to our  eReport for Stamps.com program. The new version number is 2.6. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for Stamps.com user, you can click on the “Check for Updates” button to update the program. Alternatively, the program will alert you to a new available version, shortly. [...]

We want to get an idea about the shipping carriers that you are using and your experiences with them. This is a quick poll that we hope will paint a small picture of carrier usage and reliability. Please take a few minutes and answer the below questions. [poll id="2"] [poll id="3"] [poll id="4"] [poll id="5"] [poll id="6"]

As per the United States States Postal service website, the following days are postal holidays: Thursday, January 1 – New Year’s Day Monday, January 19 – Martin Luther King Jr’s Birthday Monday, February 16 – Washington’s Birthday (President’s Day) Monday, May 25 – Memorial Day Saturday, July 4 – Independence Day Monday, September 7 – Labor Day Monday, October 12 – Columbus Day Wednesday, November 11 – Veterans Day Thursday, November 26 – Thanksgiving Day [...]

Did you know that FedEx and UPS are not required to get a signature to deliver a package unless you pay them to do so? This is a common misconception about the large courier services. Unless you request and pay for a signature service, all that your driver is required to do is deliver the package. By deliver, this can mean leave it at your front door, front gate, or other area deemed by the [...]

UPDATED: Let us know what you think about the virtual spokesperson. Good idea? Bad idea? Please add your comments to this blog. Sometimes it is tough to convey your products or services. For Shipsurance, we are often misinterpreted as being another shipping carrier. This is the #1 confusion about our service. We are constantly asked “Do we have to ship with you to insure with you?” The answer is NO! We only offer the insurance [...]