Shipsurance Blog http://blog.shipsurance.com Fri, 04 Sep 2020 22:58:25 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.1 7836021 Shipsurance 2020 Labor Day Office Hours http://blog.shipsurance.com/2020/09/shipsurance-2020-labor-day-office-hours/ Fri, 04 Sep 2020 22:58:25 +0000 http://blog.shipsurance.com/?p=1745 Our office will be closed on Monday, September 7th in observance of Labor Day. We will re-open on Tuesday, September 9th at 7:30 AM PST.  Have a safe and happy holiday weekend

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Our office will be closed on Monday, September 7th in observance of Labor Day.

We will re-open on Tuesday, September 9th at 7:30 AM PST. 

Have a safe and happy holiday weekend

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Shipsurance 2020 Independence Day Office Hours http://blog.shipsurance.com/2020/06/shipsurance-2020-independence-day-office-hours/ Tue, 30 Jun 2020 22:58:12 +0000 http://blog.shipsurance.com/?p=1740 Our office will be closed on Friday, June 3rd in observance of Independence Day. We will re-open on Monday, July 6th at 7:30 AM PST.  Have a safe and happy holiday weekend

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Our office will be closed on Friday, June 3rd in observance of Independence Day.

We will re-open on Monday, July 6th at 7:30 AM PST. 

Have a safe and happy holiday weekend

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Shipsurance 2020 Memorial Day Office Hours http://blog.shipsurance.com/2020/05/shipsurance-2020-memorial-day-office-hours/ Sat, 23 May 2020 17:00:00 +0000 http://blog.shipsurance.com/?p=1725 Our offices will close on Friday, May 25th in observance of Memorial Day. We will re-open all offices on Tuesday, May 26th at 7:30 AM PST. Have a safe and happy holiday weekend

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Our offices will close on Friday, May 25th in observance of Memorial Day.
We will re-open all offices on Tuesday, May 26th at 7:30 AM PST.

Have a safe and happy holiday weekend

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COVID-19 Shipping Update and Suggestions http://blog.shipsurance.com/2020/04/covid-19-shipping-update-and-suggestions/ http://blog.shipsurance.com/2020/04/covid-19-shipping-update-and-suggestions/#respond Wed, 29 Apr 2020 18:31:54 +0000 http://blog.shipsurance.com/?p=1733 Due to the change in the current global environment caused by COVID-19, the shipping carriers are experiencing additional challenges when delivering packages. There has been an increase in lost and misdelivered packages. The carriers are using social distancing when delivering packages and are not requiring physical signatures even when the signature confirmation service is added […]

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Due to the change in the current global environment caused by COVID-19, the shipping carriers are experiencing additional challenges when delivering packages. There has been an increase in lost and misdelivered packages. The carriers are using social distancing when delivering packages and are not requiring physical signatures even when the signature confirmation service is added to shipments. The carriers have made some adjustments when fulfilling deliveries that will hopefully remedy some misdelivered packages. FedEx is also suggesting shippers to select the “Adult Signature Required (ASR)” service and their drivers will obtain a physical signature with a government issued photo ID.

We have some suggestions in order to allow the highest percentage of deliveries to your recipients:

  1. Try to verify that your intended recipients are available to accept deliveries when they are expected. Some businesses have reduced hours or are closed temporarily. Take advantage of push package tracking services or the carrier provided tracking updates. The USPS Informed Delivery, FedEx Delivery Manager, and UPS My Choice are great options.
  1. Purchase the Adult Signature Required (ASR) service from UPS and FedEx as they will continue to get signatures on packages. This is especially important for higher dollar items.
  1. When shipping with the USPS, continue using the “Signature Required” service. The Postal employees may ask to verify the recipient name in lieu of a physical signature, but they will follow the proper procedure and leave notices if the delivery cannot be confirmed.
  1. Continue to use non-descript, plain packages. As more shipments may be delivered without contact or personal communication, their likelihood to disappear after delivery dramatically decreases if the outer packaging does not allude to the content or to the manufacturer of the content.

We believe that with proper precautions we can all lower the incidences of loss that are occurring and make it through these unusual times. We are not implementing any required changes at this time and look to you to implement the above suggestions and take any additional precautions privy to your business.

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2020 President’s Day Holiday Hours http://blog.shipsurance.com/2020/02/2020-presidents-day-holiday-hours/ http://blog.shipsurance.com/2020/02/2020-presidents-day-holiday-hours/#respond Sat, 15 Feb 2020 14:00:47 +0000 http://blog.shipsurance.com/?p=1728 Our offices will close on Monday, February 17th in observance of President’s Day. We will re-open our office on Tuesday, February 18th at 7:30 AM PST.

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Our offices will close on Monday, February 17th in observance of President’s Day.
We will re-open our office on Tuesday, February 18th at 7:30 AM PST.

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Branded Packaging Details http://blog.shipsurance.com/2020/02/branded-packaging-details/ Mon, 03 Feb 2020 21:56:57 +0000 http://blog.shipsurance.com/?p=1712 As an update to our 2017 blog post “When you ship, use plain boxes“we wanted to provide a few examples of packages that are able to be insured with us versus packages that are not*. We have seen quite a bit of misinformation being spread regarding shipping insurance and the packaging used for shipments. First […]

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As an update to our 2017 blog post “When you ship, use plain boxes“we wanted to provide a few examples of packages that are able to be insured with us versus packages that are not*. We have seen quite a bit of misinformation being spread regarding shipping insurance and the packaging used for shipments.

First off, a slight refresher. Most shipping insurance providers do not cover shipments when the outer packaging alludes to the contents. This includes manufacturer packages such as boxes that read “Dell” or have an “Apple Computer” logo, for example. There is something to be said for marketing and branding, but logic dictates that branded packages can bring unwanted attention to the package while it is in transit. As a risk mitigation technique, most insurance providers exclude these types of shipments. Our blog article gives more details as to why this is.

We want to be clear what types of packages are problematic and what types are not when it comes to securing shipping insurance coverage. Here is a graphic that details packages that can be covered and those than cannot*.

Packaging

Here is some further clarification:

Non- Descriptive Packaging (GOOD) Branded Packaging (BAD)
Shipping carrier branded boxes (FedEx©, UPS©, USPS©, etc) Boxes with logo’s or company names that allude to the contents (Dell© Computer, Cisco© Systems, George’s Jewelry, Cell Phone Warehouse, etc)
Blank corrugated boxes (brown, white, etc) Original manufacturer packaging with photos or details about the contents (printer boxes or fitness equipment with photos of the contents on the outer packaging, etc. )
Generic marketplace branded boxes (eBay©, Amazon©, Etsy©, Home Depot©, Box Brothers©, etc) Branded tape with the company name or logo.
Reused boxes that do not allude to the contents (diaper boxes, computer boxes, etc) Bicycle boxes (containing bicycles) & Guitar boxes (containing guitars, basses. etc)

Can you reuse boxes and insure the contents? Yes, however, it is discouraged as once a cardboard box is used for transit it loses much of it’s supportive qualities and may not protect the contents as well as a new box.

Please reach out to us if you have any questions about insuring your shipments with us.

* Note: Shipsurance does offer extended coverage for branded packaging but your business must first contact us for a direct coverage certificate and we will discuss coverage options with you. Coverage may require specific shipping methods, specific conditions (ie: signature required) and/or additional premiums.

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Happy Holidays from Shipsurance! http://blog.shipsurance.com/2019/12/happy-holidays-from-shipsurance-3/ Fri, 20 Dec 2019 14:02:05 +0000 http://blog.shipsurance.com/?p=1705 Our office will be closed Tuesday, December 24th at 2:00PM PST through the 25th for the holidays. We will re-open on Thursday, December 26th at 7:30 AM PST. We will also be closing our office on Tuesday, December 31st at 2:00PM PST and re-opening on Thursday, January 2nd, 2020 at 7:30 AM PST. Have a […]

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Our office will be closed Tuesday, December 24th at 2:00PM PST through the 25th for the holidays. We will re-open on Thursday, December 26th at 7:30 AM PST.

We will also be closing our office on Tuesday, December 31st at 2:00PM PST and re-opening on Thursday, January 2nd, 2020 at 7:30 AM PST.

Have a safe holiday season and a great New Year! We are looking forward to a great 2020!

Claims processing will be delayed during the holidays.

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Thanksgiving 2019 Holiday Hours http://blog.shipsurance.com/2019/11/thanksgiving-2019-holiday-hours/ http://blog.shipsurance.com/2019/11/thanksgiving-2019-holiday-hours/#respond Tue, 26 Nov 2019 17:10:59 +0000 http://blog.shipsurance.com/?p=1701 Our office will be closed on Wednesday, November 27th at 2:00PM PST and will re-open on Monday, December 2nd at 7:30AM PST. Claim processing will be delayed during the Holiday week and while our office is closed.

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Happy Thanksgiving!

Our office will be closed on Wednesday, November 27th at 2:00PM PST and will re-open on Monday, December 2nd at 7:30AM PST. Claim processing will be delayed during the Holiday week and while our office is closed.

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Happy Halloween from the Shipsurance Team http://blog.shipsurance.com/2019/10/happy-halloween-from-the-shipsurance-team/ http://blog.shipsurance.com/2019/10/happy-halloween-from-the-shipsurance-team/#respond Mon, 28 Oct 2019 14:00:16 +0000 http://blog.shipsurance.com/?p=1696 The Shipsurance Team wishes you and yours a safe and fun Halloween!

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The Shipsurance Team wishes you and yours a safe and fun Halloween!

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2019 UPS Declared Value Rate Increase http://blog.shipsurance.com/2019/01/2019-ups-declared-value-rate-increase-2/ http://blog.shipsurance.com/2019/01/2019-ups-declared-value-rate-increase-2/#respond Sun, 13 Jan 2019 21:39:49 +0000 http://blog.shipsurance.com/?p=1687 The UPS declared value rates have increased in 2019.  

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UPS declared value rates have increased in 2019. 

Declared Value Rates increased to $1.05 per $100.

Minimums are now $3.15.

This increase makes it 61% more than the same service offered 10 years ago. If you would like to cover a shipment sent via UPS valued at $150.00, they will charge you $3.15 to cover it! Remember: This is declared value coverage, not insurance.

Here is a list of all the rate changes since 2004, with a few years missing:

  Year

  UPS Rate*

  % Increase

  2004

  $0.35 with $1.05 min.

  –

  2005

  $0.40 with $1.20 min

  14%

  2006

  $0.50 with $1.50 min.

  25%

  2007

  $0.55 with $1.65 min.

  10%

  2008

  $0.60 with $1.80 min.

  9%

  2009

  $0.65 with $1.95 min.

  8%

  2010

  $0.70 with $2.10 min.

  7.5%

  2011

  $0.75 with $2.25 min.

  7%

  2012

  $0.80 with $2.40 min.

  6.7%

  2013

  $0.85 with $2.55 min.

  6.3%

  2014

  $0.90 with $2.70 min.

  5.8%

  2019

  $1.05 with $3.15 min.

  16%

  Total Increase:

  300%

*Rate for $100.00 of coverage, per package.

We like to point out that in that same time period, our pricing has not changed with the UPS increase. In fact, we have lowered our pricing over the years.

Why Shipsurance?:

  • Low coverage rates.
  • Broader coverage. You do not have to keep track of what FedEx, UPS, USPS, etc will or will not cover.
  • Rapid, FAIR, and paperless claims process.
  • Insurance integrated with most major shipping systems.
  • Friendly customer service. If you have a claim, you will be dealing with one Representative not passed around to restate the issue.

 

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