Jun
3
2009

New eReport for Stamps.com Release – Version 2.6

We have just issued an update to our  eReport for Stamps.com program. The new version number is 2.6. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for Stamps.com user, you can click on the […]

May
28
2009

Quick Shipping Survey

We want to get an idea about the shipping carriers that you are using and your experiences with them. This is a quick poll that we hope will paint a small picture of carrier usage and reliability. Please take a few minutes and answer the below questions. [poll id=”2″] [poll id=”3″] [poll id=”4″] [poll id=”5″] […]

May
22
2009

2009 UPS Holiday Schedule

As per the UPS website, the following days are included in their holiday schedule: In the United States, UPS observes the following holidays: Memorial Day – May 25, 2009* Independence Day – July 4, 2009* Labor Day – September 7, 2009* Thanksgiving Day – November 26, 2009* Day after Thanksgiving – November 27, 2009** Christmas […]

May
22
2009

2009 FedEx Holiday Schedule

As per the FedEx website, the following days are included in their holiday schedule: Memorial Day 5/25 Closed Closed Closed1 Closed Independence Day 7/3 Open Closed Open Closed 7/4 Closed Closed Closed Closed Labor Day 9/7 Closed Closed Closed1 Closed Thanksgiving 11/26 Closed Closed Closed Closed 11/27 Open Open Open Open Christmas and New Year’s […]

May
22
2009

2009 Postal Holiday Schedule (USPS)

As per the United States States Postal service website, the following days are postal holidays: Thursday, January 1 – New Year’s Day Monday, January 19 – Martin Luther King Jr’s Birthday Monday, February 16 – Washington’s Birthday (President’s Day) Monday, May 25 – Memorial Day Saturday, July 4 – Independence Day Monday, September 7 – […]

May
20
2009

Do Not Ship The Damaged Item Back

We understand the importance of great customer service. The need to satisfy your customers is often your number one priority. But when is bending over backwards a potential negative? If you are insuring your shipments with Shipsurance, or even with the carrier, do not have your customer ship damaged items back to you until a […]

May
7
2009

Getting A Signature Upon Delivery

Did you know that FedEx and UPS are not required to get a signature to deliver a package unless you pay them to do so? This is a common misconception about the large courier services. Unless you request and pay for a signature service, all that your driver is required to do is deliver the […]