Browsing articles tagged with " shipping insurance"
Aug
3
2009

New eReport for Endicia Dazzle Release – Version 2.3

We have just issued an update to our  eReport for Endicia Dazzle program. The new version number is 2.3. ————— Whats New? Declared values can be entered in the “Group Code” field in Dazzle. ————— If you are a current eReport for Endicia Dazzle user, you can click on the “Check for Updates” button to […]

Jul
27
2009

Shipping Insurance for eBay® Sellers

eBay© has decided to change many of its seller rules and programs. Of interest to many is their removal of optional charges for shipping insurance. Starting September 22, 2009, shipping insurance will no longer be included in the purchase flow as either an option or requirement for buyers. The explanation hinges on the buyer  experience […]

Jul
14
2009

New eReport for UPS WorldShip Release – Version 2.3

We have just issued an update to our  eReport for UPS WorldShip program. The new version number is 2.3. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for FedEx Ship Manager user, you can […]

Jun
25
2009

Shipment Auditing Program Is Found Money

Most people are aware that FedEx and UPS guarantee the on-time delivery of your shipments. What most people don’t know is that if there is a service failure it is the shippers responsibility to request a refund, FedEx and UPS will not offer it up. We started offering our Package Audit & Refund Program to […]

Jun
25
2009

eReport Pro BETA Now Available

We are happy to announce the BETA availability of our “eReport Pro” eBay reporting program. This program was designed to replace our eReport for eBay program. Upon first glance, it seems like the same program, but most changes have been done under the hood. The program downloads and processes eBay transactions much faster. We will […]

Jun
22
2009

New eReport for FedEx Ship Manager Release – Version 2.3

We have just issued an update to our  eReport for FedEx Ship Manager program. The new version number is 2.3. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for FedEx Ship Manager user, you […]

May
20
2009

Do Not Ship The Damaged Item Back

We understand the importance of great customer service. The need to satisfy your customers is often your number one priority. But when is bending over backwards a potential negative? If you are insuring your shipments with Shipsurance, or even with the carrier, do not have your customer ship damaged items back to you until a […]

May
7
2009

Getting A Signature Upon Delivery

Did you know that FedEx and UPS are not required to get a signature to deliver a package unless you pay them to do so? This is a common misconception about the large courier services. Unless you request and pay for a signature service, all that your driver is required to do is deliver the […]

May
4
2009

New Virtual Spokesperson to Greet Visitors

UPDATED: Let us know what you think about the virtual spokesperson. Good idea? Bad idea? Please add your comments to this blog. Sometimes it is tough to convey your products or services. For Shipsurance, we are often misinterpreted as being another shipping carrier. This is the #1 confusion about our service. We are constantly asked […]

May
4
2009

Shipping Insurance Primer

A Simple Explanation of Shipping Insurance and the Benefits of Using Shipsurance At the simplest, shipping insurance protects the shipper from loss, damage, or shortage to packages or freight while in transit. It is a form of ocean marine insurance and is the best way to protect your valuable items while in the care of […]

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