We have just issued an update to our eReport for Endicia Dazzle program. The new version number is 2.2. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for Endicia Dazzle user, you can click […]
We have just issued an update to our eReport for Stamps.com program. The new version number is 2.6. ————— Whats New? All Shipsurance premium rates are automatically downloaded into the program. Users no longer need to input their premium rates. ————— If you are a current eReport for Stamps.com user, you can click on the […]
We want to get an idea about the shipping carriers that you are using and your experiences with them. This is a quick poll that we hope will paint a small picture of carrier usage and reliability. Please take a few minutes and answer the below questions. [poll id=”2″] [poll id=”3″] [poll id=”4″] [poll id=”5″] […]
Many Shipsurance customers forget that they must report their insured shipments in order to be covered unless they are on a flat rate program. Every month, roughly five to ten times per month, we receive the following question: Question: Can I File a Claim on a Package I Did Not Insure With You? Answer: Unfortunately, […]
Our first article in the TLF series, we want to discuss a question that was recently asked by one of our mail & parcel center customers. The question will be paraphrased as it came in via telephone. Question: I have a customer that wants to ship a safe. We cannot open it, and they are […]
Being in the shipping insurance business, we have become well versed in the questions that might be asked. We pretty much have an answer to everything, and if we don’t , we find it for you. We are here to answer your questions regarding packaging, shipping, coverage details, carrier requirements, and anything that has to […]
As per the UPS website, the following days are included in their holiday schedule: In the United States, UPS observes the following holidays: Memorial Day – May 25, 2009* Independence Day – July 4, 2009* Labor Day – September 7, 2009* Thanksgiving Day – November 26, 2009* Day after Thanksgiving – November 27, 2009** Christmas […]
As per the FedEx website, the following days are included in their holiday schedule: Memorial Day 5/25 Closed Closed Closed1 Closed Independence Day 7/3 Open Closed Open Closed 7/4 Closed Closed Closed Closed Labor Day 9/7 Closed Closed Closed1 Closed Thanksgiving 11/26 Closed Closed Closed Closed 11/27 Open Open Open Open Christmas and New Year’s […]
As per the United States States Postal service website, the following days are postal holidays: Thursday, January 1 – New Year’s Day Monday, January 19 – Martin Luther King Jr’s Birthday Monday, February 16 – Washington’s Birthday (President’s Day) Monday, May 25 – Memorial Day Saturday, July 4 – Independence Day Monday, September 7 – […]
We understand the importance of great customer service. The need to satisfy your customers is often your number one priority. But when is bending over backwards a potential negative? If you are insuring your shipments with Shipsurance, or even with the carrier, do not have your customer ship damaged items back to you until a […]